Personal Information: TI Cycles of India (TICI) is the licensed owner of the brand “Montra” and the website https://Montra.in/ (”The Site”). TICI respects your privacy. This Privacy Policy provides succinct details about how your data is collected and used by TICI on the Site. As a visitor to the Site/ Customer, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by TICI in the manner provided in this Privacy Policy.

What information is, or maybe, collected from you? As part of the registration process on the Site, TICI may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and Postal code, Demographic profile (like your age, gender, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

How do we collect the Information? TICI will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. TICI is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Site.

How is the information used? TICI will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. TICI will also provide this information to its business associates to get in touch with you when necessary to provide the services requested by you. TICI will use this information to preserve transaction history as governed by existing law or policy. TICI may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials(if any). TICI will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.

With whom your information will be shared TICI will not use your financial information for any purpose other than to complete a transaction with you. TICI does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you've requested and such information is necessary to provide these products or services with the information may be shared with TICI business associates. In addition, TICI may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

How do we protect your information? To protect against the loss, misuse, unauthorised access, damage and alteration of the information under its control, TICI has in place appropriate and reasonable security measures and safeguards, in compliance with applicable laws. For example, TICI servers are accessible only to authorised personnel and your information is shared with the authorised personnel on a need to know basis to complete the transaction and to provide the services requested by you (if any). Although TICI will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that TICI will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. By using this Site or providing information, you agree (i) that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site; and (ii) that we can take adequate physical, managerial, and technical safeguards to preserve the integrity and security of your data till the time you use the Site or the services provided by the Site (directly or indirectly).

How can you correct inaccuracies in the information? To correct or update any information you have provided,In the event of loss of access details, you can send an email to: customercare@trackandtrail.in. Our company contracts under an agreement of confidentiality with Google Analytics, a service provider that provides data collection and reports regarding our customers’ activities on our site, to help us better understand consumer patterns. Google Analytics may use cookies on our behalf and may receive information about your browsing and buying activity so that we may continue to refine the site, improve it and better serve you. Google Analytics analyses the information it collects on our behalf and returns it back to us through a secure web connection. Under no circumstances may Google Analytics use your information other than in connection with providing services to us to make our site more useful and efficient. We do not permit Google Analytics to collect credit card, username or password information.

Policy updates TICI reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Contact Information

TI Cycles Of India Ltd Post Bag No. 5, Ambattur,
Chennai-600 053
Telephone: 044-42093434
Email id: customercare@trackandtrail.in